Effective Date: July 23, 2025

Brown's Irrigation ("we," "us," or "our") operates the website brownsirrigation.com (the "Website"). We are committed to protecting the privacy and security of the personal information of our users ("you" or "your") in compliance with the Texas Data Privacy and Security Act (TDPSA) and other applicable laws. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Website or engage with our services. By using our Website, you agree to the practices described in this policy.

This Privacy Policy applies to information we collect through the Website, including when you submit inquiries, request quotes, or contact us for irrigation services. It does not apply to information collected offline or through third-party websites linked from our Website. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies.

This Website is not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

We collect the following categories of personal information when you interact with our Website:

• Contact Information: Name, email address, phone number, and mailing address provided when you submit a contact form, request a quote, or communicate with us.
• Service-Related Information: Details about your irrigation needs or property provided through forms or communications.
• Website Usage Information: Non-personally identifiable information such as IP address, browser type, device information, pages visited, and time spent on the Website, collected automatically via cookies and similar technologies.
• Sensitive Personal Data: We do not collect sensitive personal data (e.g., Social Security numbers, financial account information, or precise geolocation data) unless explicitly required for a service and only with your consent.

We collect information in the following ways:

• Directly from You: When you fill out forms, send emails, or contact us via the Website.
• Automatically: Through cookies, web beacons, and server logs that track Website usage. Cookies are small data files stored on your device to enhance your experience. You can manage cookie preferences through your browser settings.
• Third-Party Analytics: We may use third-party services like Google Analytics to collect anonymous usage data to improve our Website. These services may use cookies but do not collect personally identifiable information unless you provide it.

We use your personal information for the following purposes, as permitted by the TDPSA:

• To respond to your inquiries or provide quotes for irrigation services.
• To schedule and deliver services you request.
• To improve our Website’s functionality and user experience.
• To analyze Website usage through aggregated, anonymous data.
• To comply with legal obligations, such as responding to lawful requests from government authorities.
• To protect our business from fraud, unauthorized access, or legal disputes.

We limit the collection and use of your personal information to what is adequate, relevant, and reasonably necessary for these purposes.

We do not sell, trade, or share your personal information with third parties except as described below:

• Service Providers: We may share your information with trusted third-party vendors (e.g., email service providers or IT support) who assist us in operating our Website or delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., subpoenas or court orders) or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to similar privacy protections.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using Secure Sockets Layer (SSL) encryption for data transmitted via the Website.
• Storing data on secure servers with restricted access.
• Regularly reviewing our security practices to address potential risks.

While we strive to protect your information, no security system is infallible. We cannot guarantee absolute security but will promptly notify you and relevant authorities in the event of a data breach, as required by law.

As a Texas resident, you have the following rights regarding your personal information:

• Right to Access: Confirm whether we are processing your personal data and access it.
• Right to Correct: Request corrections to inaccurate personal data.
• Right to Delete: Request deletion of your personal data.
• Right to Obtain a Copy: Obtain a portable copy of your personal data.
• Right to Opt-Out: Opt out of the sale of your personal data or its use for targeted advertising or profiling (note: we do not sell personal data or engage in targeted advertising).
• Right to Appeal: Appeal our refusal to act on your request.

To exercise these rights, contact us at [insert contact email or form link]. We will respond within 45 days, as required by the TDPSA. You may designate an authorized agent to submit requests on your behalf, effective January 1, 2025, per the TDPSA.

We use session cookies to facilitate Website functionality (e.g., form submissions) and persistent cookies for analytics purposes. These cookies do not store personally identifiable information unless you provide it. You can disable cookies via your browser settings, but this may affect Website functionality.

We do not use cookies for targeted advertising or sell data collected via cookies. Third-party analytics services (e.g., Google Analytics) may use cookies to track anonymous usage data. Refer to their privacy policies for details.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., Texas Government Code Chapter 441). For example:

• Contact information is retained until your inquiry or service request is resolved.
• Website usage data is retained in anonymized form for up to 12 months for analytics purposes.

When data is no longer needed, we securely delete or anonymize it.

Our Website may contain links to third-party websites (e.g., social media or vendor sites). We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website with a revised effective date. Please check this page periodically for updates.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Brown's Irrigation
[Insert physical address]
[Insert email address]
[Insert phone number]

This Privacy Policy complies with the Texas Data Privacy and Security Act (TDPSA) and other applicable Texas laws. If you believe we have violated your rights, you may file a complaint with the Texas Attorney General’s Consumer Protection Division.